FAQ

Our return policy is simple and straightforward. If you are not satisfied with your purchase, you can return it within 30 days of the original purchase date for a full refund or exchange.

To initiate a return, please contact our customer service team and provide them with your order number and the reason for the return. Once your return request is approved, we will provide you with a return shipping label.

Please note that all returned items must be in their original condition, including tags, packaging, and accessories. We will not accept returns for items that have been worn, washed, or altered in any way.

Refunds will be issued to the original form of payment within 7-10 business days of receiving the returned item.

If you receive a damaged or defective item, please contact us immediately and we will provide a replacement at no additional cost.

Thank you for shopping with us, and we hope you have a great experience with our products and services.

We accept a wide range of payment options at checkout to make your shopping experience as convenient as possible. You can use all major bank cards including Visa, Mastercard, American Express, and Discover. We also accept payments through PayPal. All transactions are secure and encrypted to protect your personal information. No matter what payment method you choose, we will process your order promptly and ship it to you as soon as possible. If you have any questions or concerns about payment, please don’t hesitate to reach out to our customer service team, they will be happy to assist you.

We value our customers and are always here to help. If you have any questions or concerns, please don’t hesitate to reach out to our customer support team. You can contact us via email at hi@acidsb.com, or you can message us directly through Instagram. We will respond to your inquiry as soon as possible and do our best to assist you. We pride ourselves on providing excellent customer service, and we want to ensure that you have a positive experience with our brand.

We are constantly running promotions, discounts, and sponsored events throughout the year to offer our customers the best deals on our products. To stay informed of these promotions, we recommend that you follow us on Instagram. By following us, you’ll be the first to know about new products, sales, and events. Additionally, you will be able to participate in exclusive giveaways, contests, and discounts for our followers. Following us on Instagram is also a great way to stay connected with our community and see the latest updates on our products and events. Don’t miss out on these great offers and stay connected with us on Instagram.